Refer a family
Questions about referring?
Call 01962 864466
If you are a professional and considering referring a family to Friends of the Family – talk to us. We are always happy to discuss a referral first to see if we are the right organisation to offer support. Please ensure you have the family’s consent before getting in touch.
If you are a family member or a concerned friend looking for advice then please find more information on needing support.
"The referral process is really quick and efficient. The managers are always happy to have a conversation first to get a real feel for the family I am referring. They consider clearly what the needs are in order to put the most appropriate support in place."
"The volunteers seem very well matched to the individual children and families being supported…they offer a wide range of support that evolves and changes over time as the needs of the families develop and change."
Why refer a family to us?
Friends of the Family offers confidential and non-judgemental support tailored to individual families who are at a low ebb. Our services include therapeutic provision and befriending, both of which complement the work of other agencies a family may be involved with. By working together, we help families discover their own strengths and in turn find their own solutions to problems they are facing.
We have rigorous safeguarding procedures in place that underpin our work with children and families. To find out more please read our Safeguarding and Protection Policy
One of our Mums told us…
“Life had become difficult, we had lost a loved one and things went downhill. Our volunteer was a great comfort; she was a life saver in times that felt so bleak. She taught me how to trust in myself as I always felt I was letting my children down, I cried a lot, not knowing what to do. Today we are a different family, we do talk, everyone listens and we smile…a great weight has been lifted.”